Attachment Manager bug after upgrade to JIRA 6

We recently upgraded to JIRA 6. Users can no longer delete attachments that they added prior to the upgrade. Here's the behavior:

  • User opens the "Manage Attachments" pane to display list of attachments,
  • Under the "Attached By" column:
    • old attachments (i.e., added before the upgrade) list the UserName
    • recent attachments list the User's "Full Name"
  • Hover the mouse over the UserName (on the old attachments) and a popup label says "User does not exist".
  • The Delete icon (trash can) appears only on the recent attachments (thus preventing older attachments from being deleted.
  • [Administrator can delete any/all attachments]

Update: Created support issue

2 answers

Did you recently change from using JIRA internal user directory to Crowd/Active Directory?

No. We made no directory changes. We have always used LDAP for authentication against Active Directory.

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