I'm getting this error when trying to attach ANY file to jira:
Cannot attach file Screenshot from 2012-07-06 14:02:33.png: Unknown server error (500).
I'm on Ubuntu Linux, tried using Chrome and Firefox. In both cases it tries to upload, stalls and then throws an error.
Hmm, that's odd, as other people aren't complaining, which implies it's something on your side of the process.
I notice these are screenshot files with spaces and colons in their name. Could you try a simple attachment of a plain file with a name like "foo.txt"? Also, are you using the "attach screenshot" function in Jira or are these your own files and you're just using "attach file"?
1 of our users is having this issue, and interestingly, it is ONLY for PDFs uploading tour OnDemand Jira instance, no matter which browser she uses. We tried changing PDF names to something very short/simple with no special characters which did not fix this, , and it's not size related (our max is 2 gig!).
She's working in OSX on a Mac laptop. Is this some kind of OSX issue?
We tried support.atlassian.com but got nowhere.
Anyone have any ideas??? thanks!
Teams break work down in order to help simplify complex tasks. This is often done iteratively, with tasks being broken down into smaller tasks and so on until the work is accurately captured in well-...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events