Attach operation to be disabled without disabling the provision in the transition

Sreenivasaraju P
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 14, 2017

Hi,

I want to disable the attach operation and drag and drop option for a particular project. But the user should be able to attach the files through  workflow transitions. 

For attaching any file user should go the work transition only. all the other means (drag and drop & attach operation ) should be disabled. 

 

Is this feature is possible. If yes, please help on this.

 

Thanks in Advance.

 

 

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 14, 2017

No.  A user either has "attach" permission or they do not.

You can use workflow properties to control it on status, but this flows into the transitions.  If for example you had a workflow

To do --1--> In progress --2-->  Done

With attachments done at a project level, you would get:

  • To do: can add attachment
  • Transition 1: can add attachment
  • In progress: can add attachment
  • Transition 2: can add attachment
  • Done: can add attachment

You could then place "do not allow attachments" on the "In progress" status.  This would give you

 

  • To do: can add attachment
  • Transition 1: can add attachment
  • In progress: can NOT add attachment
  • Transition 2: can NOT add attachment (because the issue is "in progress" until the end of the transition)
  • Done: can add attachment

Suggest an answer

Log in or Sign up to answer