I recently added the Atlassian add on to my google apps account, however, I can not seem to locate how to attach a google doc to a ticket? where is it? also, is confluence required for this to work? I submitted a ticket but I am still waiting for help.
We are using an OnDemand instance.
Hi, you've linked Google Apps to OnDemand, which links the users - so you can login using your Google Apps account. I believe they removed Google Docs from OnDemand. The plugin(s) stated are for the download edition only.
If you must need this functionality either go with self hosting or 3rd party hosting of the download edition.
You don't need Confluence.
I join in the shock to see Atlassian deciding to make the Google Apps integration almost useless. I also added a comment here:
Even a paid plugin is just to get attachments so not as useful.. but maybe could help someone:
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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