I recently added the Atlassian add on to my google apps account, however, I can not seem to locate how to attach a google doc to a ticket? where is it? also, is confluence required for this to work? I submitted a ticket but I am still waiting for help.
We are using an OnDemand instance.
Hi, you've linked Google Apps to OnDemand, which links the users - so you can login using your Google Apps account. I believe they removed Google Docs from OnDemand. The plugin(s) stated are for the download edition only.
If you must need this functionality either go with self hosting or 3rd party hosting of the download edition.
You don't need Confluence.
I join in the shock to see Atlassian deciding to make the Google Apps integration almost useless. I also added a comment here:
Even a paid plugin is just to get attachments so not as useful.. but maybe could help someone:
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG