Attach Screenshot Error in IE10

Hi there,

I'm getting an error in the Attach Screenshot windows in Internet Explorer 10 since the latest Java update. "Error. Click for details" is displayed instead of the Java applet. When I do click for details, the Java Console gives me the following message:

Missing Application-Name manifest attribute for: https://jira.[mydomain].com/secure/applet/screenshot.jar

Anybody knows what this means?

I'm able to attach screenshots correctly in Chrome.

Any tips would be appreciated.


3 answers

1 accepted

1 vote
Accepted answer
Henning Tietgens Community Champion Jan 19, 2014

A quick fix is to set java security to medium (on the computer of every user) :-(

Works for me. Thanks!

Getting the same issue in Firefox/Chome.

0 votes
Henning Tietgens Community Champion Jan 20, 2014

It's a known bug, reported here JRA-35476. In the bug report are two workarounds, a replacement screenshot.jar to install on the server (works for me without a restart of the JIRA system) and a replacement plugin.

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