Atlassian-created "Best Practices" for Jira?

[Deleted user]

I'm curious if Atlassian has created a Best Practices guide for Jira? I'm about to do a complete overhaul of our bug tracking system and it would be good to read through some common workflows that may not be obvious. Thanks.

[Joel Heenan]

See also this guide which is specifically focused on making workflows awesome. Note this is clearly only one part of your question, but its one people often struggle with:

http://blogs.atlassian.com/2013/10/building-workflow-awesome/

[Matt Doar]

I added a comment about best practices when creating a workflow from scratch to the Workflow documentation at https://confluence.atlassian.com/display/JIRA/Configuring+Workflow?focusedCommentId=334430506#comment-334430506

And don't forget the JIRA books, including my Practical JIRA Administration (O'Reilly)

[Renjith Pillai]

If you can get some specific usecases the community can help. There are some content spread around though

• https://confluence.atlassian.com/display/JIRACOM/JIRA+Best+Practices
• https://confluence.atlassian.com/display/Support/How+Atlassian+Uses+JIRA+for+Support
• http://blogs.atlassian.com/2013/01/greenhopper-tip-of-the-month-how-atlassian-uses-greenhopper/

And http://blogs.atlassian.com/ is a good source.

[nriley]

Due to the multitude of ways JIRA can be used, it is very difficult to create a "Best Practices" guide that encapsulates the needs of most JIRA administrators.

That being said, the JIRA Adminstrators guide (https://confluence.atlassian.com/display/JIRA/JIRA+Administrator%27s+Guide) in our Docs does a great job of addressing the best practices for indvidiual aspects of JIRA Administration (i.e. managing users, groups, issues). I'm very interested t hear if the community has any "Best Practices" guides/suggestions!