Atlassian-created "Best Practices" for Jira?

I'm curious if Atlassian has created a Best Practices guide for Jira? I'm about to do a complete overhaul of our bug tracking system and it would be good to read through some common workflows that may not be obvious. Thanks.

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Due to the multitude of ways JIRA can be used, it is very difficult to create a "Best Practices" guide that encapsulates the needs of most JIRA administrators.

That being said, the JIRA Adminstrators guide ( in our Docs does a great job of addressing the best practices for indvidiual aspects of JIRA Administration (i.e. managing users, groups, issues). I'm very interested t hear if the community has any "Best Practices" guides/suggestions!

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I added a comment about best practices when creating a workflow from scratch to the Workflow documentation at

And don't forget the JIRA books, including my Practical JIRA Administration (O'Reilly)

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See also this guide which is specifically focused on making workflows awesome. Note this is clearly only one part of your question, but its one people often struggle with:

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