Atlassian-created "Best Practices" for Jira?

I'm curious if Atlassian has created a Best Practices guide for Jira? I'm about to do a complete overhaul of our bug tracking system and it would be good to read through some common workflows that may not be obvious. Thanks.

4 answers

Due to the multitude of ways JIRA can be used, it is very difficult to create a "Best Practices" guide that encapsulates the needs of most JIRA administrators.

That being said, the JIRA Adminstrators guide (https://confluence.atlassian.com/display/JIRA/JIRA+Administrator%27s+Guide) in our Docs does a great job of addressing the best practices for indvidiual aspects of JIRA Administration (i.e. managing users, groups, issues). I'm very interested t hear if the community has any "Best Practices" guides/suggestions!

I added a comment about best practices when creating a workflow from scratch to the Workflow documentation at https://confluence.atlassian.com/display/JIRA/Configuring+Workflow?focusedCommentId=334430506#comment-334430506

And don't forget the JIRA books, including my Practical JIRA Administration (O'Reilly)

See also this guide which is specifically focused on making workflows awesome. Note this is clearly only one part of your question, but its one people often struggle with:

http://blogs.atlassian.com/2013/10/building-workflow-awesome/

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,296 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot