Atlassian.com "users" show as Reporter option in Cloud JIRA, but they aren't users?

Vanessa Grimes June 25, 2018

When creating a new task in our Cloud JIRA portal, these "matching users" show up in the Reporter list even tho none of them are actual users in our portal.  This is very confusing and makes finding our real users more difficult.  Why is this happening?  Can I turn these "users" off?

JIRANonUsersAsReporters.png

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