Atlassian Jira Cloud Saml Setup and Managed Accounts

Sneha Kona April 25, 2024

When I am doing a saml setup for our Atlassian Jira cloud using Azure Active Directory and by providing company domain, its not only pulling our company Jira users but also the private atlassian accounts of all the jira users using same work-email with company domain example (raj.johnpal@companydomain.ca) 

My question here 

1. Will all those private atlassian accounts of other products of my jira users also get charged for "Atlassian Access".

2. If I dont want those other Atlassian products account such as (Trello, Bitbuket etc) of my Jira users to be shown in my Managed Accounts which is exceeding user count 600+ users , what could be the options to remove them.

 

1 answer

1 accepted

1 vote
Answer accepted
Victor Law
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 25, 2024

Hi @Sneha Kona

1. Will all those private atlassian accounts of other products of my jira users also get charged for "Atlassian Access".

All the Atlassian accounts with email addresses from your Atlassian Access's verified domains become managed accounts, which will be charged by default. You must manually assign user accounts to the non-billable policy.
Just a side note: the user accounts not assigned with the paid policy will NOT be able to enforce MFA and the paid features from Atlassian Access.
You may refer to the following doc for more reference:

If I dont want those other Atlassian products account such as (Trello, Bitbuket etc) of my Jira users to be shown in my Managed Accounts which is exceeding user count 600+ users , what could be the options to remove them.

You can assign the user accounts using the non-billable policy mentioned above.

Alternatively, I strongly recommend reviewing the user account's last login activities regularly and deactivating those user accounts that are no longer active.

Thank you.

Sneha Kona April 25, 2024

Perfect Thanks, So which means  we can add the other atlassian products account to non-billable policy for not to get charged and those accounts will not appear under managed accounts in Jira Cloud but do they appear under Users right? and they can login with their usual credentials to their private atlassian accounts and appear on same platform

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events