I have a question regarding checklist validation. Is there a way to use validators in the worklflow, not associated with the issue type, but the request type. I use the same workflow for several request types, but don't want the same checklist automatically assigned to them.
Thanks and best regards
by validation I mean that you can't move from a certain Status in the worklfow to the next one, without having checked all boxes in the list.
A "request type" would be, for example, "Get IT Help" or "Reset password".
In my case I have request types with the same issue type, therefor the same workflow.
If I now want to use a checkbox for only one of them, I can't use said validation-feature, because the other request type would get the same checklist automically.
So the only solution I can think of at the moment is to create a seperate issue type for every request type, that needs its own checklist.
But this would be a solution we don't want to adapt with.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot