Assigning a component lead with capital letters in email address receive error "User Xyz.Abc@mycompany.com does not exist"
I do not have this issue when trying add a User with email xyz.abc@mycompany.com.
I have tried this with multiple usernames and the only difference between is the capitalized letter in their email address.
componentJIRA.PNG
Turns out this is a BUG with an annoying work around, if you are having this issue, I suggest you watch and vote for its fix: https://jira.atlassian.com/browse/JRA-60467
Can you use emails with capitals in other places? e.g. Assignee?
If you can, then you've hit a bug in the edit component. If you can't, then I'm a bit stuck because I'd want to read the logs, but can't do it on Cloud.
In both cases though, I'd raise this with Atlassian support - https://support.atlassian.com
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I can use emails with capitals for Assignee without issue. The person in the screenshot is a developer assigned most of the requirements associated with this component. I just raised this with support.
https://support.atlassian.com/servicedesk/customer/portal/23/JST-193119
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Good
We can't see your support requests, so it would be nice if you can report back here what the problem (and hopefully, fix too!) is.
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