Assignee in filtered overview different to that within issue

paul vinter November 11, 2013

Good morning, or evening depending on where you are.

I think I can make this one quick:

When I use a filtered view of issues the 'assignee' indicated on one specific issue is not the person I would expect from my workflow (which has a custom event assigning to a person on the transition leading to the current status)

However when I go into the issue view the assignee IS indicated as the person I would expect. It is almost as if the filtered view (which shows all issues) is one step behind on this particular issue.

Any ideas? I hope I was clear enough!

Thank you.

Paul

3 answers

1 accepted

1 vote
Answer accepted
Cyril Egan November 12, 2013

Hi Paul

In your workflow ensure you have the "event assigning to a person on the transition leading to the current status" listed before the "Re-index" jira post function.If it is listed before the re-index piece on the post-function tab it will cause the wrong assignee to appear as you describe.

Regards,

Cyril

1 vote
Bhushan Nagaraj
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November 11, 2013

Hey Paul,

Try reindexing and see if this solves the issue.

https://confluence.atlassian.com/display/JIRA/Search+Indexing

Thank you

Bhushan

0 votes
paul vinter November 11, 2013

Thank you - these worked. I really appreciate the advice.

Paul

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