Assignee hangs in IE9

Whenever I change the Assignee on a JIRA case, I see the spinner while the page attempts to update. However, the spinner never leaves and the page appears to hang. Once I manually refresh, the page reloads and the Assignee is updated properly. Still, it's an annoyance to have to refresh every time the Assignee needs changed.

1 answer

0 vote

Hi there,

May I know you're using which JIRA version? Did you enable any compatibility view in IE9, if yes please try to diable it in IE > Option > Advanced.

Hope it helps.

Cheers,

John

Version - v5.2#812-sha1:c4fbab6

I'm not using compatibility mode.

In this case, try to enable it and test again. If the problem persist, try use other browser.

Nah, I'll just use Chrome.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,277 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot