Assigned to me gadget not working

Users are not able to view issues assigned to them under Assigned to me gadget. These issues are not resolved

Version: JIRA v6.2-OD-08-034

3 answers

1 accepted

0 vote

"Not able to view issues" is unclear.

Do you mean that the gadget does not list the issues? Or that it does not display them when you click to them through the gadget?

In the first case, take a very close look at an issue that is NOT appearing. What, exactly, do the resolution and assignee fields say?

0 vote
Joe Pitt Community Champion Feb 03, 2014

If you believe this is an error you should open an issue with Atlassian. this forum isn't to resolve problem with the application.

There's a couple of things you can do in Jira that get a"broken" gadget like this. It's probably one of those, rather than a bug in rhe gadget...

I mean that the gadget does not list issues

Is there a way for me to hide the resoultion field and yet display issues under Assigned To Me Filter

Ok. So find an issue that you think should be there and tell us what it looks like on the view screen. Specifically, assignee and the content of the resolution field.

(We can get into "hide resolution" later, let's understand the problem you asked about first)

The resolution field was hidden because of which I was not able to view any issues under Assigned to me Gadget. When I changed resolution field to show, I was able to view issues under Assigned to Me gadget. So that problem is solved now. I just want to know if there is a way for me to hide the resolution and yet display issues under Assigned to Me field

The assigned-to-me gadget is actually quite simple, and works like any other filter. What it shows is the result of "assigned to current user AND unresolved"

It doesn't care whether the field is used, shown or hidden, it simply checks to see if there is a value, and if there is, the issue is resolved, and hence not in the gadget.

I wouldn't bother to hide it, as it makes it clear to the users what is going on with an issue. What you might find better is to simply remove the field from all screens, but set and clear it in workflow transtions. Then it will always be correct and your gadgets will work.

0 vote
Joe Pitt Community Champion Feb 06, 2014

I doubt it. The assigned to me filter specifically looks for issues where the resolution field isn't set. Since you can't see the field the SQL doing the search isn't working so it says you have no issues.

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