Assign type of issue automatically

[Ruth Villalba]

Is it possible to assign type of issue automatically to an agent?
I can not find a way to do with a ruler

[Gaston Valente]

Hi!

You can do it with a custom rule:

[Gaston Valente]

Edit issue is the action you need i think

[Ruth Villalba]

Excellent! Thank you!

[Gaston Valente]

Great!