Assign type of issue automatically

Is it possible to assign type of issue automatically to an agent?
I can not find a way to do with a ruler

1 answer

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Gaston Valente Community Champion Jul 21, 2017

Hi!

You can do it with a custom rule:

 

Screen Shot 2017-07-21 at 17.21.20.png

Gaston Valente Community Champion Jul 21, 2017

Edit issue is the action you need i think

Excellent! Thank you!

Gaston Valente Community Champion Jul 21, 2017

Great!

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