Assign to me gadget results incorrect

I'm at a lost - I understand that the assign to me gadget comes back with those issues resolution = unresolved and assignee = me, but the gadget is not returning all issues in this scenario - I have known issues in more than 1 project and when i use filter it returns 9 results which is correct - but assign to me gadget only returns 6 results and only from the 1 project.....can someone please help?

2 answers

1 accepted

1 vote
Anna Cardino Atlassian Team Apr 24, 2014

Hey there, Jennee.

The incorrect display issues with the Assigned to Me gadget could be related to the either the broken gadget or the inconsistency of data in your JIRA instance. Can I check with you whether you have tried to run a full re-indexing process? Mind you that you might want to do this when the JIRA usage is low since it locks your JIRA, making it inaccessible until the re-index is completed.

If it does not work, can you try to:

  • Shutdown JIRA instance
  • Delete the contents of the JIRA Home Directory\plugins\.osgi-plugins directory
  • Delete the contents of the JIRA Home Directory\plugins\.bundled-plugins directory
  • Delete the contents of JIRA Installation Directory\tomcat\work directory
  • Restart JIRA instance

Also, can I also double check whether this issue is affecting a single or do you happen to know whether it affected other users as well?

Thanks Monique - the re-index worked :)

0 vote
Anna Cardino Atlassian Team Apr 27, 2014

Hi Jennee,

You're welcome. Please accept my answer if this resolves your issue.

Have a nice day!

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

147 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you