Using JIRA Service Desk with Project Automation ... I've searched for a pre-existing answer and did not find one (sorry if I missed it).
I'm looking for, hopefully, a simple solution. I would like to be sure that a ticket is assigned to an agent when it is resolved.
How can I check if the ticket is Unassigned when it is resolved and assign it to the agent resolving the ticket?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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