Using JIRA Service Desk with Project Automation ... I've searched for a pre-existing answer and did not find one (sorry if I missed it).
I'm looking for, hopefully, a simple solution. I would like to be sure that a ticket is assigned to an agent when it is resolved.
How can I check if the ticket is Unassigned when it is resolved and assign it to the agent resolving the ticket?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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