Using JIRA Service Desk with Project Automation ... I've searched for a pre-existing answer and did not find one (sorry if I missed it).
I'm looking for, hopefully, a simple solution. I would like to be sure that a ticket is assigned to an agent when it is resolved.
How can I check if the ticket is Unassigned when it is resolved and assign it to the agent resolving the ticket?
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As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...
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