Assign issues to people based in groups

I need to assign issues to people based in groups.
Eg. I have a workflow and 1 step and 3 opcions, 1- i need to assign to people from the group Developers, 2- assign to people from the group ADM and 3 people from the group Customers.
In this transitions, I have a screen with field Assign, and the options will to show in this transitions.

this is possible?

1 answer

0 vote

Not as "assignee".  The assignee is the single user currently responsible for the issue.  You can't have more than one.

But, for your developers, adm and customer groups, you could create user-picker custom fields which are limited to those groups (the limit to group thing is set in the field's contexts, and needs quite a recent version of JIRA - 6.2+ possibly 6.3...).

Once you've got those three, you could then start doing sneaky tricks like "as issue goes into status X, reassign to to person named in the customer field"

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

653 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you