Assign issues in work mode

I find it very difficult to easily assign issues to my different users. It looks like I should be able to drag and drop my issues to different users in work mode if I order the swimlanes by Assignee but this doesn't appear to work. What am I doing wrong? Also, is there a way to change assignee in plan mode on the detail screen? Right now I have to go to the ... menu and Assign, I'd like to make the Assignee field ediable on the detail screen.

2 answers

0 votes
Andy Nguyen Atlassian Team Jan 25, 2014

Hi Sarah,

The use of Swimlanes is to serve display purpose only. Drag & Drop is based on columns for progress tracking purpose hence you cannot change Assignee by doing so. However, I think you're reasonable about an option for changing Assignee from the Issue Detail View pane in Plan (and Work) mode. If you insist on this, I can help to raise a feature request for it in our forum.



0 votes
Henning Tietgens Community Champion Jan 26, 2014

A fast way is to hit "a" and enter the assignee if the issue is selected.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,754 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot