Assign issue screen only shows "Suggestions" in the list

I'm trying to assign a ticket to a user. When I click on the arrow to expand the drop down list, only users under the Suggestion list show up. The rest of the users don't.

1 answer

1 accepted

0 votes
Accepted answer

I think this is your issue:

https://answers.atlassian.com/questions/47244/why-can-t-i-assign-an-issue-to-a-user-who-should-have-permission?page=1#47308

Basically, Jira 5 has a new feature that only shows the 'most used' or 'recommended' users to be assigned.

If you type a letter of the username it shows the corresponding on the list.

Check the answer I indicated to make sure.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,471 views 15 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you