Right now Jira gives everyone in my administration the option to choose which UI they'd like to use, the updated UI and the classic look & feel. At a dispersed studio this makes it incredibly difficult to teach people how to use the product because we could be looking at two versions with buttons in differing locations etc. Also it's not easy to direct people to the location where they can change Jira back to the classic or new look & feel.
Here is the behavior I've seen. Users will get a pop up asking them to try the new jira experience. They click it because it seems like the thing you should do & then are stuck in the new Jira experience while others who either clicked no or never got the pop-up are on the classic version. Here are some screenshots...
If possible I don't want to lose functionality, just make sure the UI isn't all folded into the left sidebar. The team prefers having access to dashboards, boards, issue nav & projects at the top & visible. And it would be great to be able to set which UI the team is using globally.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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