Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

As a system admin or admin, we cannot see the option to archive a project. Only Edit & Delete

We can no longer see the option to archive a project. What could be causing this issue?


3 answers

Hi Jane,

In order to archive, your user must have the Jira admin or Jira System Admin permission. Make sure your user still has this permission, this is configured by the Jira admin.

Hope this helps


Hi Ben,

Yes, I am the JIRA Admin and do not see the option. Only edit and delete are my options.

EDIT:   my apologies... I wandered into the server space.  Thought this was a cloud question initially!

Here's the server 8.14 page


Hi Jane,

A couple of things worth noting:  Archiving a project is a premium feature.  Also, per the Atlassian documentation, Cloud does not offer Service Management (service desk) project archiving.


Hi @Rosa M Fossi 

I understand the process but do not see the option. I just have Edit or Delete option.

I am a JIRA Admin. 

0 votes
Daniel Ebers Community Leader Jan 09, 2021

Hi @Jane Wagner

is the option from "Projects" overview missing alongside with the others like "Edit" and "Delete" or is it just the "Archive" action that is absent?
Can you navigate to "Projects" overview at all?

Could you please provide a screenshot like mine?



@Daniel Ebers The option is there but the Archive is missing.


@Jane Wagner  That's really odd.   Is this a service desk project?  I know that in Cloud you can't archive them.     I thought on-prem could.  

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you