All works fine when I enter Jira... I can see issues, make comments, make transitions,... until I enter my profile page. In that moment my session seems to instantaneously expire!
I tried with Chrome and with Explorer... same results!
I tried to clean all browser caches and saved informations (coockies, passwords,...) ...same results!
I tried on another machine, but no success!
I then asked for help to my JIRA administrator...
He tried deactivating and re-activating my user, but with no success.
He tried even to restart the entire JIRA application on the server with non great results.
Every other JIRA user can access his/her profile with no problems... only my user exhibit this annoying problem.
What can we do to resolve it!
Thanks in advance,
It worked as a charm!
Thank you Sateesh! Thank you very much!
Now I'm able to change my preferences, but... what was the problem?
I ask this because other users/colleagues that do not use the "Remember my Login" feature have no problem accessing their profile's preferences.
Thak you a lot,
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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