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As a Jira Service Desk admin

Soujanya SV Jul 05, 2017

Hi,

 

I have created one email address which had several contact linked to it. Now my question is as a Jira admin how can I make this email id default for the customers to which they send their tickets to?

 

Please suggest!

 

Thanks a lot

1 answer

0 votes
Shantanu bhosale Jul 05, 2017

Hi Soujanya,

Go to Project setting-> Email request-> Add an email address

After adding email address try to send an email to registerd email id then ticket will automatically get created.

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