As a Jira Administrator, how do you track customizations?

I am the system administrator for several Jira instances. After having done many upgrades, I know that there are many files that need to be tweaked. These include the configuration settings that exist external to the database as well as any customizations of email templates and other files. I am looking for ideas on how to make this process easier and more automated.

I am considering using a GIT repository to contain all changed files coupled with scripts that would apply the customizations.

I need to facilitate several tasks:

1. Determine differences between our customizations and a new Jira distribution.

2. Durring Jira upgrades, apply the customizations to a staging installation and then to the production installation.

I'd like to hear what others do.

1 answer

This widget could not be displayed.

Changes on the file system - I build it from WAR and then source-control the "edit-webapp" directory.

For stuff in the database, it's a bit harder, but I've given up nowadays - it's in the ui, and I scribble up Confluence pages to cover anything I've done that isn't blindingly obvious.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

131 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you