Are there any jira gadgets based on jira service desk reports?

Hi,
we have several jira service desk projects, each serving a specific customer, and we need to have a jira gadget showing us the SLA meet cross-project/customer.

Generally speaking we need what we can find in jira service desk reports, but at a cross-project level

Appreciate if Anyone can help

1 answer

0 vote

You  can report on SLAs using JQL, across projects and add rhe filter results to dashboard using various gadgets.

See https://confluence.atlassian.com/servicedeskcloud/reporting-on-slas-732528981.html.

Gives you all the power of JQLs!

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