Are deactivated ldap users still showing up in the reporter/assignee searchlists?

We have full LDAP integration with Jira. Currently we delete users from LDAP when they leave the company and this causes troubles with Jira.

I wonder how it works if users instead are deactivated. Are deactivated users still showing up in the reporter/assignee searchlists? I read that I can add some extra filtering to the query for fetching users, but doesn't this also hide the user from existing issues where they stand as reporter/assignee?

I want the users to still "exist" in Jira, but not be chosable as a "new" value.

1 answer

Hi Sara,

Unfortunately, this is still in the works. They know it's an important feature and it's on it's way.

Jobin answered a similar question last month which may be of help

https://answers.atlassian.com/questions/83692/how-to-auto-deactivate-jira-users-when-using-ldap-integration

make sure you vote for

https://jira.atlassian.com/browse/JRA-24937

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,269 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot