Are all users synchronized with local LDAP directory need to get license

I've set up the integration with our local Active Directory and been able to fetch users. I've recently realized that users fetched from LDAP can't access JIRA by default and we need to add them to the application access page. Now I wonder, when Atlassian says licensed users, do they mean users that have application access or all users that exist in both internal and LDAP directories?

1 answer

1 accepted

1 vote
Sam Hall Community Champion Nov 14, 2016

Hi Mikayil,

They mean users with application access.

With the default user groups, this means users in the jira-software-users group count toward your JIRA Software license.

Are you using JIRA Server? If so, you should be able check how how many and which users are counting by navigating to: Administration > Applications > Versions & Licenses

used-licences.jpg

Hope that helps.

Sam

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

172 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you