Archiving old tickets in Jira

Hi,

Please assist:

I have many tickets in JIRA which are clogging my JIRA server space. Is there any way to archive ticket data in JIRA so as to save space but making sure if we need old ticket details, we can get it from JIRA archive.

 

2 answers

You could try import/export project.

  1. Move all old tickets to some project 
  2. Export it
  3. Delete project

 

0 votes

There are a number of methods explained at https://confluence.atlassian.com/adminjiraserver071/archiving-a-project-802592917.html.

One of the option, that is not mentioned on the page, is to set a security level on the issues that you want to hide. You can have a security level that is visible only to the admins and that will hide the issues from everyone else.

All of them comes with pros and cons. I guess you have to pick the one that suits you best!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,084 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you