Archiving old tickets in Jira

Hi,

Please assist:

I have many tickets in JIRA which are clogging my JIRA server space. Is there any way to archive ticket data in JIRA so as to save space but making sure if we need old ticket details, we can get it from JIRA archive.

 

2 answers

This widget could not be displayed.
Vasiliy Zverev Community Champion Nov 25, 2016

You could try import/export project.

  1. Move all old tickets to some project 
  2. Export it
  3. Delete project

 

This widget could not be displayed.

There are a number of methods explained at https://confluence.atlassian.com/adminjiraserver071/archiving-a-project-802592917.html.

One of the option, that is not mentioned on the page, is to set a security level on the issues that you want to hide. You can have a security level that is visible only to the admins and that will hide the issues from everyone else.

All of them comes with pros and cons. I guess you have to pick the one that suits you best!

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

125 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you