I went in and made a copy of a workflow that is shared across many workflow schemes in our Jira instance to create a new workflow. After copying the workflow I began making changes to the workflow and assigned it to a different scheme.
Those changes worked within my project and everything was running as expected. Over the past few days it seems like Jira has been populating out the new statuses that I created for my new ticket workflow to other unrelated projects. I have looked into finding the issue that I might have caused through a rogue linking somewhere but failed to find any.
Has anyone else had an issue similar to this and know how to fix it? It looks as though it is populating the new statuses that I added in the copied workflow to the older ones.
I have seen issues when you try to change a default status where it will change throughout the instance no matter which workflow you do this on as it is tied to the status id in the database. Here is an example:
In order to create statuses for the Workflow exclusively you would need to create new Statuses for that workflow per Define New Status or Steps in JIRA Workflow.
It won't be doing that, it's a lot more simple.
Status are shared global objects. There's a list of them under admin -> issues -> status, and I suspect what you've done is changed existing status, rather than create new ones for your new workflow.
You'll need to rename all the status back to what they were before, to fix the old workflows, then re-engineer the new workflows you've done, adding more status and replacing the ones with the wrong names.
Status name changes take effect instantly though, it's not "over the past few days"
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot