Application menu opening

[Tessa Radwan]

Since the latest automatic JIRA On-demand update, users in my team have been irritated by the Application menu opening every time they access JIRA. Any ideas why this is happening, or if there's anything I can do to stop it?

[Tessa Radwan · Accepted solution]

This seems to have stopped happening, although it was a few days after the advice above. Not sure why!

[Alexey_Rjeutski__Polontech_]

Could you attach screenshot ti your request? If you are talking about topleft menu that contains application list and it is expanding each time you open any page - please try to clean up browsers cache and cookies - maybe JavaScript was cached locally

[Nic Brough -Adaptavist-]

I'm getting the same - every time I log into an On-Demand instance, the application menu appears. It's fine once closed for the rest of the session, but as soon as I log out or clear the browser cache, it pops up again on the next usage of Jira.

Very annoying at times - I do actually want to go to Jira, not the other apps - if I wanted them, I'd use the right shortcut or click on the menu.

[Tessa Radwan]

I've cleared cookies (for all atlassian sites just in case!) and my browser cache and it is still happening. Screenshot below.