Application Link error between JIRA & Bamboo (both fronted by HTTPD)

[Al Robertson]

I have a production 6.2 JIRA Linux instance hosted in a DC, fronted by HTTPD (reverse proxy).

I have a production 5.5.1 Bamboo Linux instance hosted locally, again fronted by HTTPD (reverse proxy).

Both application have locally managed users.

I can create a bi-directional Appl Link without errors.

On a JIRA issue, it says:

For more deployment information, you need to log in to and approve the following servers:

• Bamboo

When I click on this link I get the following error

• Error Code: 500 Internal Server Error. The request was rejected by the HTTP filter. Contact the server administrator. (12217)

Not much help in the application log files.

[Paul Mansfield]

the application link diagnosis plugin seems to have gone away.

is there something newer and better that replaced it?

[Theinvisibleman]

Hey Al, have this function worked before? I suspect that this might be related to the proxy configuration (as it mentioned that it was rejected by the HTTP filter). Could you take a look into that, and see if it could be blocking it somehow?

[Tiago Comasseto]

Hi, we very recently released the Application link diagnose plugin, you may want to install it and execute the tests to help you identify what could be causing this issue.

Cheers