I've just started to evaluate the downloadable JIRA for possible use by our small company. I set it up on a Windows Server 2008 R2 VM (Hyper-V) on port 8181 since port 8080 was being used for something else. Additionally, I set up Bamboo using the Bamboo Installation Guide for Windows. Everything seemed to be working fine for a few days. Yesterday the server was rebooted and now I'm unable to connect to JIRA at all - not even on the local host.
The only other thing I've done since is set Tomcat to run as a service by following the instructions on this page (substituting 'tomcat6' for 'tomcat7'): https://confluence.atlassian.com/display/JIRA044/Running+JIRA+Standalone+as+a+Service
When I go to Windows Services and try to start the 'Apache Tomcat JIRA' service (which, by the way, is set to start automatically - but is not running when I open up Services) it starts for a minute or so and then stops on its own.
I'd be very appreciative for a point in the right direction.
Thank you for your help. I am very new to Tomcat/Java/etc., but I don't see a "catalina.out" file. There are files in C:\Program Files\Atlassian\JIRA\logs with a <date> extension (i.e., catalina.2014-02-18). Could these be the ones to which you are referring? If so, is it best/safe if I post the contents of the file here?
Thanks again for your guidance on this.
Funny. . . I just got the following email:
The following questions of yours are still unresolved:
Please consider one of the following actions:
- Accept an answer (click the grey check mark)
- Answer your own question, then accept your answer (find the 'Answer my own question' link underneath your question)
- Edit your question for clarification
- Add a comment for more information from an existing answer
- Close the question, if it's invalid
Please be a good Answers citizen!
Where's the "Felipe didn't acknowledge my posting the log file he asked for" button?
Thank you for your comments. Before I had the chance to implement your advice, JIRA started working - seemingly without any rhyme or reason. I wish I could offer more information, but it was a fluke. If it happens again, I will be sure to post back.
(I'd close the question, but I don't see how.)
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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