Apache Tomcat/6.0.32 - Error Report

Ed September 17, 2011

I have been using my standalone installation of JIRA for several days now without a problem. Today, I get the following message and cannot access the system. I have not made any system changes.

 

HTTP Status 404 -


type Status report

message

description The requested resource () is not available.


Apache Tomcat/6.0.32

3 answers

1 accepted

0 votes
Answer accepted
Nic Brough -Adaptavist-
Community Leader
Community Leader
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September 17, 2011

Restart it, and check the log to see what might have caused the problem.

SungJin Woo October 3, 2011

I got a Same Error. Where is log? do you know that?

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 3, 2011

Depends on what you're running and how you've configured it. If you're using "standalone" and haven't messed with the log settings, look for catalina.out and atlassian-jira.log, you should find them under /<your jira installation>/logs

nagraj pathipati July 5, 2017

i got the same error in web application

how can i solve it

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 5, 2017

Not a clue, you have not given us a log error to work with.

1 vote
Nguyen Duy Hung March 8, 2013

hic,help me!

I got a Same Error

atlassian-jira.log

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2013-03-09 14:48:26,015 main INFO [jira.config.database.SystemTenantDatabaseConfigurationLoader] Reading database configuration from E:\Jira\data\dbconfig.xml 2013-03-09 14:48:26,281 main INFO [atlassian.jira.startup.JiraStartupLogger] **************** JIRA starting... **************** 2013-03-09 14:48:26,312 main INFO [atlassian.jira.startup.JiraStartupLogger] ___ Environment _____________________________ JIRA Build : 4.4.4#664-r167664 Build Date : Sun Nov 27 00:00:00 GMT+07:00 2011 JIRA Installation Type : Standalone Application Server : Apache Tomcat/6.0.32 - Servlet API 2.5 Java Version : 1.6.0_26 - Sun Microsystems Inc. Current Working Directory : C:\WINDOWS\system32 Maximum Allowable Memory : 455MB Total Memory : 122MB Free Memory : 93MB Used Memory : 29MB Memory Pool: Code Cache : Code Cache: init = 2359296(2304K) used = 846400(826K) committed = 2359296(2304K) max = 50331648(49152K) Memory Pool: PS Eden Space : PS Eden Space: init = 33554432(32768K) used = 28545336(27876K) committed = 33554432(32768K) max = 167772160(163840K) Memory Pool: PS Survivor Space : PS Survivor Space: init = 5570560(5440K) used = 2326368(2271K) committed = 5570560(5440K) max = 5570560(5440K) Memory Pool: PS Old Gen : PS Old Gen: init = 89522176(87424K) used = 0(0K) committed = 89522176(87424K) max = 357957632(349568K) Memory Pool: PS Perm Gen : PS Perm Gen: init = 16777216(16384K) used = 11158320(10896K) committed = 16777216(16384K) max = 536870912(524288K) JVM Input Arguments : -Dcatalina.base=E:\Jira\program -Dcatalina.home=E:\Jira\program -Djava.endorsed.dirs=E:\Jira\program\endorsed -Dmail.mime.decodeparameters=true -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Djava.io.tmpdir=E:\Jira\program\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=E:\Jira\program\conf\logging.properties -XX:MaxPermSize=512m -Xms128m -Xmx512m ___ Java System Properties ________________ awt.toolkit : sun.awt.windows.WToolkit catalina.base : E:\Jira\program catalina.home : E:\Jira\program catalina.useNaming : true common.loader : ${catalina.base}/lib, ${catalina.base}/lib/*.jar, ${catalina.home}/lib, ${catalina.home}/lib/*.jar file.encoding : Cp1252 file.encoding.pkg : sun.io java.awt.graphicsenv : sun.awt.Win32GraphicsEnvironment java.awt.printerjob : sun.awt.windows.WPrinterJob java.class.version : 50.0 java.home : E:\Jira\program\jre java.io.tmpdir : E:\Jira\program\temp java.naming.factory.initial : org.apache.naming.java.javaURLContextFactory java.naming.factory.url.pkgs : org.apache.naming java.runtime.name : Java(TM) SE Runtime Environment java.runtime.version : 1.6.0_26-b03 java.specification.name : Java Platform API Specification java.specification.vendor : Sun Microsystems Inc. java.specification.version : 1.6 java.util.logging.config.file : E:\Jira\program\conf\logging.properties java.util.logging.manager : org.apache.juli.ClassLoaderLogManager java.vendor : Sun Microsystems Inc. java.vendor.url : http://java.sun.com/ java.vendor.url.bug : http://java.sun.com/cgi-bin/bugreport.cgi java.version : 1.6.0_26 java.vm.info : mixed mode java.vm.name : Java HotSpot(TM) Server VM java.vm.specification.name : Java Virtual Machine Specification java.vm.specification.vendor : Sun Microsystems Inc. java.vm.specification.version : 1.0 java.vm.vendor : Sun Microsystems Inc. java.vm.version : 20.1-b02 mail.mime.decodeparameters : true org.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER : true os.arch : x86 os.name : Windows 2003 os.version : 5.2 package.access : sun., org.apache.catalina., org.apache.coyote., org.apache.tomcat., org.apache.jasper., sun.beans. package.definition : sun., java., org.apache.catalina., org.apache.coyote., org.apache.tomcat., org.apache.jasper. server.loader : shared.loader : sun.arch.data.model : 32 sun.boot.library.path : E:\Jira\program\jre\bin sun.cpu.endian : little sun.cpu.isalist : pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86 sun.desktop : windows sun.io.unicode.encoding : UnicodeLittle sun.jnu.encoding : Cp1252 sun.management.compiler : HotSpot Tiered Compilers sun.os.patch.level : Service Pack 2 tomcat.util.buf.StringCache.byte.enabled : true user.country : US user.dir : C:\WINDOWS\system32 user.home : C:\WINDOWS\system32\config\systemprofile user.language : en user.name : SYSTEM user.timezone : GMT+07:00 user.variant : 2013-03-09 14:48:26,312 main INFO [atlassian.jira.startup.JiraStartupLogger] Running JIRA startup checks. 2013-03-09 14:48:26,343 main INFO [atlassian.jira.startup.JiraHomeStartupCheck] The jira.home directory 'E:\Jira\data' is validated and locked for exclusive use by this instance. 2013-03-09 14:48:26,343 main INFO [atlassian.jira.startup.JiraStartupLogger] JIRA pre-database startup checks completed successfully. 2013-03-09 14:48:26,500 main INFO [jira.config.database.SystemTenantDatabaseConfigurationLoader] Reading database configuration from E:\Jira\data\dbconfig.xml 2013-03-09 14:48:26,578 main INFO [jira.config.database.DatabaseConfigurationManagerImpl] Now running Database Checklist Launcher 2013-03-09 14:48:37,218 main INFO [atlassian.jira.startup.DatabaseChecklistLauncher] JIRA database startup checks completed successfully. 2013-03-09 14:48:37,218 main INFO [jira.config.database.DatabaseConfigurationManagerImpl] Now running Post database-configuration launchers 2013-03-09 14:48:37,625 main FATAL [atlassian.jira.startup.ComponentContainerLauncher] An Error occurred during ComponentContainerLauncher servlet context initialisation - com/atlassian/jira/issue/link/IssueLinkManager. java.lang.NoClassDefFoundError: com/atlassian/jira/issue/link/IssueLinkManager at com.atlassian.jira.ContainerRegistrar.registerComponents(ContainerRegistrar.java:1620) at com.atlassian.jira.ComponentManager.registerComponents(ComponentManager.java:376) at com.atlassian.jira.ComponentManager.initialise(ComponentManager.java:210) at com.atlassian.jira.startup.ComponentContainerLauncher.populateFullPicoContainer(ComponentContainerLauncher.java:57) at com.atlassian.jira.startup.ComponentContainerLauncher.start(ComponentContainerLauncher.java:29) at com.atlassian.jira.startup.DefaultJiraLauncher$3.run(DefaultJiraLauncher.java:99) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:250) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:149) at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:94) at com.atlassian.jira.startup.DefaultJiraLauncher.access$100(DefaultJiraLauncher.java:24) at com.atlassian.jira.startup.DefaultJiraLauncher$1.run(DefaultJiraLauncher.java:61) at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:33) at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:56) at com.atlassian.jira.startup.LauncherContextListener$1.create(LauncherContextListener.java:68) at com.atlassian.jira.startup.LauncherContextListener$1.create(LauncherContextListener.java:63) at com.atlassian.multitenant.impl.MultiTenantComponentMapImpl.get(MultiTenantComponentMapImpl.java:121) at com.atlassian.multitenant.impl.MultiTenantComponentMapImpl.onTenantStart(MultiTenantComponentMapImpl.java:165) at com.atlassian.multitenant.impl.DefaultMultiTenantManager$1.consume(DefaultMultiTenantManager.java:134) at com.atlassian.multitenant.impl.DefaultMultiTenantManager$1.consume(DefaultMultiTenantManager.java:131) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForEachListener(DefaultMultiTenantManager.java:256) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.startTenant(DefaultMultiTenantManager.java:130) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.startAll(DefaultMultiTenantManager.java:203) at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:96) at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4205) at org.apache.catalina.core.StandardContext.start(StandardContext.java:4704) at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053) at org.apache.catalina.core.StandardHost.start(StandardHost.java:840) at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053) at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463) at org.apache.catalina.core.StandardService.start(StandardService.java:525) at org.apache.catalina.core.StandardServer.start(StandardServer.java:754) at org.apache.catalina.startup.Catalina.start(Catalina.java:595) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289) at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414) Caused by: java.lang.ClassNotFoundException: com.atlassian.jira.issue.link.IssueLinkManager at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1680) at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1526) ... 38 more 2013-03-09 14:48:37,625 main ERROR [atlassian.jira.startup.LauncherContextListener] Unable to start JIRA. java.lang.NoClassDefFoundError: com/atlassian/jira/issue/link/IssueLinkManager at com.atlassian.jira.ContainerRegistrar.registerComponents(ContainerRegistrar.java:1620) at com.atlassian.jira.ComponentManager.registerComponents(ComponentManager.java:376) at com.atlassian.jira.ComponentManager.initialise(ComponentManager.java:210) at com.atlassian.jira.startup.ComponentContainerLauncher.populateFullPicoContainer(ComponentContainerLauncher.java:57) at com.atlassian.jira.startup.ComponentContainerLauncher.start(ComponentContainerLauncher.java:29) at com.atlassian.jira.startup.DefaultJiraLauncher$3.run(DefaultJiraLauncher.java:99) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:250) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:149) at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:94) at com.atlassian.jira.startup.DefaultJiraLauncher.access$100(DefaultJiraLauncher.java:24) at com.atlassian.jira.startup.DefaultJiraLauncher$1.run(DefaultJiraLauncher.java:61) at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:33) at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:56) at com.atlassian.jira.startup.LauncherContextListener$1.create(LauncherContextListener.java:68) at com.atlassian.jira.startup.LauncherContextListener$1.create(LauncherContextListener.java:63) at com.atlassian.multitenant.impl.MultiTenantComponentMapImpl.get(MultiTenantComponentMapImpl.java:121) at com.atlassian.multitenant.impl.MultiTenantComponentMapImpl.onTenantStart(MultiTenantComponentMapImpl.java:165) at com.atlassian.multitenant.impl.DefaultMultiTenantManager$1.consume(DefaultMultiTenantManager.java:134) at com.atlassian.multitenant.impl.DefaultMultiTenantManager$1.consume(DefaultMultiTenantManager.java:131) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForEachListener(DefaultMultiTenantManager.java:256) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.startTenant(DefaultMultiTenantManager.java:130) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.startAll(DefaultMultiTenantManager.java:203) at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:96) at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4205) at org.apache.catalina.core.StandardContext.start(StandardContext.java:4704) at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053) at org.apache.catalina.core.StandardHost.start(StandardHost.java:840) at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053) at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463) at org.apache.catalina.core.StandardService.start(StandardService.java:525) at org.apache.catalina.core.StandardServer.start(StandardServer.java:754) at org.apache.catalina.startup.Catalina.start(Catalina.java:595) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289) at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414) Caused by: java.lang.ClassNotFoundException: com.atlassian.jira.issue.link.IssueLinkManager at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1680) at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1526) ... 38 more

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SungJin Woo October 3, 2011

i got a same error~! so do you have a solution?

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