Anything wrong after password change

We changed the following passwords for user root , but all of sudden the JIRA url cannot be reached any longer, wonder what is wrong ?

root is the root to access application server (linux) 

meanwhile, we also see another user on this application server, named as jira

database running fine

reboot application server fine

please advise

1 answer

0 vote
Fadoua Boualem Community Champion Nov 15, 2017

You should be using the JIRA user not root. You may create a disaster in the linux server if you are logging in as root.

The system admin should be able to fix the issue for you.

It is the best advice I can give you.

system admin is myself  :-D  but thank you very much for your posting. 

Fadoua Boualem Community Champion Nov 16, 2017

lol

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

136 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you