Anyone using Okta with Service Desk?

Nada O'Neal February 3, 2015

I have Okta set up to log us into the backend with no problems, but I can't seem to configure it to log users straight in to the Service Desk portal. I tried futzing with the base URL for the site, but that just broke things. 

It looks like the only option is to change the seraph-config to hard-code the redirect, but that seems so broken. It's going to inconvenience the techs at the expense of the users, too. 

Thanks for your help!

4 answers

0 votes
Richard Duffy October 15, 2019

Hi,

Has anyone solved this yet?

0 votes
Virgil Bascos October 21, 2016

Looking to add the same feature.  JIRA proper access via OKTA is fine, just need service desk for nonjira users not assigned JIRA in OKTA

0 votes
Angela Tran August 3, 2016

I am having this issue too. 

0 votes
Marc Weil September 21, 2015

I am having this same problem. Does anyone know how to fix it?

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