It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Anyone using Okta with Service Desk?

I have Okta set up to log us into the backend with no problems, but I can't seem to configure it to log users straight in to the Service Desk portal. I tried futzing with the base URL for the site, but that just broke things. 

It looks like the only option is to change the seraph-config to hard-code the redirect, but that seems so broken. It's going to inconvenience the techs at the expense of the users, too. 

Thanks for your help!

4 answers

I am having this same problem. Does anyone know how to fix it?

I am having this issue too. 

Looking to add the same feature.  JIRA proper access via OKTA is fine, just need service desk for nonjira users not assigned JIRA in OKTA

Hi,

Has anyone solved this yet?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

The add-in you’ve been waiting for: Jira Cloud for Excel 🙌

Introducing Jira Cloud for Excel Here at the product integrations team at Atlassian, we are thrilled to announce the new Jira Cloud for Excel add-in! This add-in lets you export Jira data directly ...

964 views 8 25
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you