Anyone know how to configure Service Desk email request to handle multiple "Request Types"?

 

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Hello,

There is an open request inthe JIRA Atlassian (open in 2015 ...) :
https://jira.atlassian.com/browse/JSD-798 

Some add-on may help you :
https://marketplace.atlassian.com/search?product=jira-service-desk&query=email 

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