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Anybody know this Log's referral number: 6d0d5200-825b-43bb-bb35-e7404c6f97a8?

ebenothmen
ebenothmen April 16, 2021

Hello Community,

This is our dashboard: 

Dashboard.PNG

when we click on the number of tickets in the "criticité" we have this message that appears:

Message.PNG

 

Help please!

Best regards,

Eya

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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April 16, 2021

The log referral number is not an error message, it's just a marker to help find the relevant section log.

This error can happen when you've got damaged data in the database (usually happens during an upgrade, but there are other ways to damage the data).  See https://confluence.atlassian.com/jirakb/receiving-500-error-when-loading-a-filter-after-upgrade-process-608010389.html for how to find and fix it.

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