Okay, so we have a service desk at our company that our customer service reps use. What we do now is take the tickets that come in and manually move them to other projects. We're wondering if it's possible to have it automatically grab issues based on their issue type and automatically drop them in another project. Is there any way to make this happen?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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