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Any way to export a list of users out of JIRA?

I have to send reports weekly of all current users in JIRA. Currently having to highlight and scroll down, copy and then paste into Excel to get a list. With over 300 users, this can be tricky and time consuming. Is there a way that this list can be exported to Excel where it then can be manipulated?

9 answers

1 accepted

Can't do this in onDemand. In the downloaded version, you could have done this from database.

Jobin - thank you for the quick reply. Had a feeling that was the answer, but wanted to make sure.

You can use the Jira User Export app for Jira Server. It is free to download and use:


Lasse Langhorn

Thanks, it works fine :)

Just a small question: Is there a way to give access to our restricted-jira-administrators to this app? Now they get an infinite redirect loop to the login page and back if they click on the add-on in the admin area.

Hi Jozsef and thanks,

I will take a look at it for the next release.

The next release will contain user login info in the export.



Hi Jozsef,

I have created a new release with a fix for the redirect and added user login details to the search and export.



Hi Lasse,

thank you very much for the quick fix and for the added details. 

The new version works really fine.

Best regards


No problem.

Glad to help :)

This is great Lasse! Any plans to make this available for the Cloud version as well?

Hi Joe,

Making a Cloud version is not in the pipeline at the moment.

But thanks for asking this question. 



This add on is a HUGE time saver.  I wish I would have found it a few years ago.  Thanks @Lasse Langhorn!!!

Like hclarke likes this

Hi @Jeanne Scilley 

Thanks. The app is not that old. Made it in May this year but glad you like it.



hclarke I'm New Here Apr 19, 2020

this has been a life saver as we rationalise users before moving to the cloud version ! Thanks so much for this app

Hi @hclarke

Thanks for the feedback.

Have a nice day.



I used to export users from the database,  

this is really a great thing!


Ugly hack: find inactive users in JIRA by processing the HTML from the UserBrowser page.

Browse to the JIRA Users page, select All from Users per Page, add

?max=10000 to the URL and save the HTML only to the local file

user.html then parse it

3 votes

Better Excel Plugin does produce a customizable Excel file from the JIRA user accounts!


(Please note that this is only applicable to JIRA Server at the moment, but we are already working on the JIRA Cloud version.)


It's bizarre that you can't export a user list from the Administration interface. I have added a request for this, please vote for it:

You can use the REST API to retrieve a list of users. You your favorite scripting language that has a web client interface.

Quick way.  Left click on the UI table, go to web inspector, click the table element, then edit HTML, then copy and paste the table HTML code into excel. It will reformat it into columns/rows of a valid table. Then you can export however you want. 

If you are on server edition then the Active User Filter add-on ( allows you to export users to CSV.

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