It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Any possibility to get the Ageing metrics for every open defects?

I'm trying to get the open defect ageing metrics for each defect. can anyone share if any gadget available in Jira.

1 answer

0 votes

Hello Dayaraman,

Welcome to Atlassian community!

I understood that you are looking for a report/gadget that would display a list of issues together with their respective age. Is it correct?

Just to confirm if we are on the same page, can you let us know if you want the time since the issue was created (current date - Created date) or the time that issue remained opened (Resolved date - Created date)?

Unfortunately, none of the options above are achievable in JIRA application, although we have a feature request about this:

Issue Age Field

Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.

As a workaround, you have the following options:

For JIRA Cloud:

You can export your issues to Excel and calculate the created and resolved/current date fields using spreadsheet software (Excel, LibreOffice, etc).

For JIRA Server:

You can make a custom field which would calculate the age of an issue. You could use Adaptavist ScriptRunner or Power Custom Fields. Then, display the field with your issues using the Filter Results Gadget.

Using Power Custom Fields, You scripted field would have a script like this.

return (currentDate() - created); 

OR

return (resolved - created); 

Let me know if this information helps.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

365 views 1 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you