Can I change the status of Resolution?
I can't change the status to DONE as below the picture for Resolution status after the status was DONE.
When I have tried back the status I got the message as below the picture.
Anyone help me to solve the issue?
Hi @SP Han
Best to contact your Site Admins and ask them to look at any restrictions in transitioning out of Done or editing "Done" issues - a few things it might be:
^ I would advise you also ask your Site Admins to make resolution mandatory when transitioning to Done, as resolution / resolved date are an important part of reporting. You can do this by...
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