Anonymous made a transition

Jack Brickey Community Champion Sep 21, 2016

I have found similar questions but they seem dated and don't seem to apply to my case unless I'm missing something.

Basically, I am seeing a lot of cases (most) where I am seeing "anonymous made a transition" entries under the "All" and or "Transition" tabs for issues. An immediate example was where I was making these transitions. I moved an issue from To Do to In Progress, commented on it and them marked as Done. Here is what I see in the activity entries in the ticket:

ALL tab:

  • I made changes from To Do to In Progress
  • I added a comment

Transition tab:

Anonymous made transition - 33 minutes ago

 

TO DOIN PROGRESS
5d 19h 54m 1

 

 Anonymous made transition - 22 minutes ago

 

IN PROGRESSDONE
11m 25s1

 

 

1 answer

1 votes

Your JIRA might be set to allow transitions to users who are not logged in, or it's a user you have deleted, or some form of automation.

Start with a look at the conditions on the in-progress -> done transition and then look at the permission scheme - who has "transition" permission?

Jack Brickey Community Champion Sep 21, 2016

Thanks Nic. I was looking at that earlier and here is what i found:

i have a condition that only users w/ Resolve issue permissions can make the transition. The permissions scheme for Resolve is set to any logged in user.

I thought that was correct but maybe not?

The user making the change in the above example is me which hasn't been deleted. I don't have any automation (that I know of). I do feel that it is somehow tied to the workflow however this is the default workflow that I don't believe has been edited but could be wrong.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,849 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot