An unknown error occurred while trying to perform a search. URGENT

David Malmström May 10, 2017

Today we are not able to see any issues in jira, all searches and filters show an error.
An unknown error occurred while trying to perform a search.

This is blocking all of our work with Jira.
Is this a known issue? 

1 answer

0 votes
Thomas Schlegel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 11, 2017

Hi David,

do you use the Cloud version or self hosted Jira? 

In urgent error cases, please contact Atlassian support directly. This is a user based community, where Atlassians do also read and write, but it is not the first level support.

Here you find the support: https://support.atlassian.com/contact/

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