An issue is created, if component X is picked. I want to send an email out.

An issue is created, and if component X is picked. I want to send an email out. 

What is the best way to do this?
Thanks
John 

 

2 answers

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Vasiliy Zverev Community Champion Dec 15, 2015

Try to use some postfunction after create ussie postfunction to do this. It could be realised via ScriptRunner.

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a component lead is linked to the component. When his component is chosen, I want an email to go out to him.

I am looking at the notification, that when an issue is created and his component is chosen, he gets an email. I don't have the process perfect, yet. An email is not going out. I am wondering what part of this process I am missing.

Vasiliy Zverev Community Champion Dec 16, 2015

You could try the follows 1) Issue assigned to component lead 2) Send e-mail Question to think: 1) if assignee is not a component lead? Solution - store assgnee into custom field and after sending email get asgenee from it 2) What to do ut case when more that single component is selected. Reliable solution - some kind of script via Script Runner (free for JIRA6) Which way is acceptable?

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