An attempt to attach a screenshot without Java plugin installed confuses users

In case Java browser plugin is not installed on user's machine, the attempts for attaching a screenshot cause the SUN website open instead of prompting for Java installation.

I find it quite misleading since user does not know what might be wrong then.

Jan

1 answer

FYI - This isn't the bug reporting site. Did you mean to submit an issue at support.atlassian.com?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

419 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you