Is it possible to have a Service Desk per Customer base? For example can I have one service desk called "Customer 1 - Service Desk" with customers "Human1, Human2, Human3", and another service desk called "Customer 2 - Service Desk" with customers "Human4, Human5, Human6"?
So far on my trial I have created users "Human1, Human2, Human3, Human4, Human5, Human6" and the two service desks, but looking at the Customers tab in the Service Desk settings on both Service Desks all 6 users are showing as customers. I have tried mixing and matching user groups and permissions but just can't seem to assign the users to the service desks.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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