Is it possible to have a Service Desk per Customer base? For example can I have one service desk called "Customer 1 - Service Desk" with customers "Human1, Human2, Human3", and another service desk called "Customer 2 - Service Desk" with customers "Human4, Human5, Human6"?
So far on my trial I have created users "Human1, Human2, Human3, Human4, Human5, Human6" and the two service desks, but looking at the Customers tab in the Service Desk settings on both Service Desks all 6 users are showing as customers. I have tried mixing and matching user groups and permissions but just can't seem to assign the users to the service desks.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs