Is it possible to have a Service Desk per Customer base? For example can I have one service desk called "Customer 1 - Service Desk" with customers "Human1, Human2, Human3", and another service desk called "Customer 2 - Service Desk" with customers "Human4, Human5, Human6"?
So far on my trial I have created users "Human1, Human2, Human3, Human4, Human5, Human6" and the two service desks, but looking at the Customers tab in the Service Desk settings on both Service Desks all 6 users are showing as customers. I have tried mixing and matching user groups and permissions but just can't seem to assign the users to the service desks.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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