I created the attached workflow, and as you see, I set cancel task, cancel and completed as done tasks, but still I'm seeing all our old completed taskes in the backlog?!!
please could someone advice!!
It looks to me like your "completed" status is not "done", because it is not in the last column of the board. It needs to be in with the three "cancel" like status to be considered "done". You should be able to go into the column config and drag and drop it into the last column.
I think @Leonard Chew means what is the criteria for the columns. Anything in the Done column should have a valid resolution. This problem is popping up quite a bit lately. It always has turned out the Done criteria doesn't require the resolution being set.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event